Services for Australians Overseas
The Australian Embassy provides a number of services to help travelling Australians.
Passport application interviews and notarial services at the Embassy in Warsaw are offered by appointment only. To book an appointment e-mail: [email protected] or call +48 22 521 3444.
The Australian Government provides 24-hour consular assistance:
Overseas: +61 26261 3305
Within Australia: 1300 555 135
SMS: +61 421 269 080
You can also call the Australian Embassy at +48 22 521 3444 and follow the instructions to be put through to the 24 hour Consular Emergency Centre in Canberra.
The Consular Services Charter outlines how we may assist Australian nationals overseas.
Travel information for Australians - Smartraveller website
Smartraveller has the latest, authoritative travel advice so you can be informed and prepared about overseas travel. Subscribe to receive travel advice updates - by simply supplying your name and email address – straight to your inbox.
You can also subscribe to the SMS service - by supplying your mobile number – to receive critical alerts in the event of a crisis overseas.
In a crisis, Smartraveller will activate a crisis page on its website. It will make it easier for you or someone you know to contact the Australian Government if you need help. It will supplement the consular emergency hotline.
Visit www.smartraveller.gov.au to subscribe or connect with Smartraveller on Facebook and Twitter.
Current passport and notarial fees
The Australian Passport Office (APO) is currently seeing strong demand for passports. For this reason, it is advising its customers to apply for or renew their passport well ahead of their planned travel dates. The APO is therefore recommending, at least for now, that they allow up to six weeks to get a new passport.
A gateway to information about Australian benefits, payments and services
Returning to Australia
Handy information for Australians or residents returning from a holiday or moving back to Australia.
Personal information provided to the Department of Foreign Affairs and Trade (DFAT) is protected by law, including the Privacy Act 1988. We may collect use and disclose your personal information, including to overseas recipients where we reasonably believe it is necessary, to provide you with consular assistance. Important information about the privacy of your personal information is contained in our Consular Privacy Collection Statement, which you should read and understand. Copies of the Statement are available at https://dfat.gov.au/about-us/corporate/Pages/consular-privacy-collection-statement.aspx or by requesting a copy from the Department.